Drop off and Pick-up

For most jobs that don’t involve installing new hardware our turn around time is usually 24 hours. If you use your computer for business and need it back the same day we can usually accommodate you as long as we get it early in the day. Situations that involve reinstalling your software after a crash or installing new hardware or memory usually require 48 hours.

You may drop off your computer at our Bethlehem location at 1016 Elm Street, Bethlehem, PA 18018. Our rates are extremely reasonable because of our 12 years of experience at diagnosing and fixing problems. The advantages of dropping off your PC or laptop are lower hourly rates plus we can get parts and have time to install them if needed.

Our drop off and pick up hours are 9 AM to 7 PM Monday through Friday. Saturday hours are 9 AM to 3 PM. Sunday hours are 9 AM to 1 PM. We can do emergency repairs after normal business hours for a small additional fee. We realize you don’t get to choose when you need help so our phone hours for questions and over the phone support are 9 AM to 9 PM Monday through Sunday. Leave a message with some details and we will get back to you as soon as possible.

We will notify you by phone or e-mail when your computer is finished and ready to be picked up. Often we can let you know when it will be ready at the time you drop it off. We will deliver your computer to your home or where you work if it is within a reasonable distance or if special arrangements are made ahead of time.

For certain problems, high speed connections and router installations, it might be better for us to work at your home or office. We schedule house calls in advance but we can handle rush jobs or emergencies with a little advanced notice. Please call us and we can explain availability and fee schedule for house calls and emergency repairs.

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